The breakfast was good, plenty of variety for different cultures! Location was good! The customer service could have been better. However I did speak with the a manager on a Monday 27th March to advise of some of the dissatisfaction! The Manager Ahmed was excellent and ensured I was looked after for the remainder of the day as I was travelling alone and had hurt my back so was very sore and uncomfortable. He ensured I was well looked after and offered me to use the Executive lounge facilities and organised dinner and arranged for my transfer to the airport all courtesy of the hotel. So I just wanted to say thank you very much to him and the rest of the staff who looked after me on my final day which was indeed very difficult with the pain I was experiencing. Thank you Aymen…
Pamela
maaliskuu 2023
This was our second time here. The stay was amazing! Thanks to the very helpful staff (especially Mr. Bonish at the reception, who helped us in numerous ways across the stay) we could enjoy our holidays to the fullest. The facilities are great, location fantastic and I have to say its the best place to stay in Abu Dhabi for sure!
Marcin
tammikuu 2024
very clean and really friendly and attentive staff throughout.
Neil
huhtikuu 2023
We were cautious about coming here because we thought it would be a little old and outdated, however we were pleasantly surprised to find it renovated and very nice. There were several restaurants catering to anyone's needs from Greek seafood and Lebanese to American and British. Dancing, relaxing, shisha, or clubbing - it's all there. Plus it's centrally located to downtown and Saadiyat, a short walk or Uber away.
Tonya
maaliskuu 2023
great location, very clean , friendly and pleasant staff, very helpful.
Inna
kesäkuu 2023
5 stars for the staff. I had a medical episode with pain issues and lifeguard Lenin Prassana was excellent. He was very calming and professional. I work as a nurse and was very impressed with his training. Thank you Lenin! You helped me so much!
Scott
toukokuu 2023
great location for our needs. nice pool area and beach. food quality was good.
Denis
huhtikuu 2023
The location of the hotel was perfect as it was only a few mins walk to malls and other hotels and restaurants, it is close to most establishments except from Yas which is about 30kilometers away from the main city (which is where the hotel is) The staff was really nice and friendly. There are in-house restaurants and bars so there's no need for your to really go anywhere else, the food was good.
Leslie
toukokuu 2023
Staff is very friendly, always ready to help, always smiling and that does not look like a fake smile. The gym area, restrooms and sauna are amazing. The beach is clean, beautiful and well maintained, like an oasis between multistore buildings. Location is great, product prices in the Abu Dhabi Mall supermarket (over McDonald's) are significantly lower than in Abu Dhabi gallery Mall(which is 20 mins walking range from the hotel). You can find a seafood in a cheap price and they will grill it right there. Very tasty 😋 The sea view room is much better than a room with a city view. Beds are super comfortable. In general that was a great experience.
Shalva
helmikuu 2023
Fantastic Stay – Highly Recommended! We had a wonderful stay. Good location. The rooms were spacious, comfortable and clean. Pool area was perfect for relaxing. Great gym. Great breakfast with a wide selection, including an unique juice bar - own choice of fruits / vegetables for freshly squeezed juices. The iftar buffet at the Village was also impressive, with a wide variety of well cooked dishes. One of the highlights is the staff. They truly made the experience fantastic. Everyone was incredibly friendly and professional, especially Gulfram at reception. Thank you.
Gina
maaliskuu 2025